DragonMaster Community AMA Recap (Dec 29, 2023)
DragonMaster Core Members:
- Ethan Brown
- ChuckRRR
- Daniel | Magic Hat
@Jv_Okawa
Is there any way to fix this?
Thanks for the question!
risk_code.20601: The device has Root behavior and cannot log in to the game.
Please check if your device has Root privileges enabled, if yes, please turn off Root and try again. If not, please contact the community moderator or development team with your game ID and we will solve the problem for you.
@Kirito_Kun1997
What do you really intend to use the Sim card log in for?what if the sim card log in is voted on whether to use it or not?
majority win, then what will be the result we will accept.
Thanks for the question!
With the rebound of the crypto market and the rich rewards from the Christmas event, DragonMasterd’s new and active players are continuing to grow to an ATH.
At the same time, the development team found that the servers are under bulk attacks from bots and studios, so we have upgraded the security system level of the app, for example: emulators can’t log in, Rooted and Jailbroken devices can’t log in, and zombie devices without SIM cards can’t log in…
If you’re a real normal player, you won’t trigger the device warning popup, everything is fine. If your device has been mistakenly banned from logging in, contact a community moderator or the development team and we’ll fix the problem for you.
The security system has been implemented to protect the community players from being victimized and to prohibit bots and bot devices from doing evil in the game. At the same time, it does not violate the spirit of encryption in web3 games, player identities are kept completely confidential and player assets are safely protected!
@ATLANTIS | DM
Can we have a Website Direct Message so that the buyer and seller can do an offer price conversation? This way its easy to sell or buy NFT’s
This is a great idea that we have added to the feature list, thanks for the suggestion.
@nARs
Greetings, the game has many issues right now when will it be fixed?
Thanks for asking questions!
The last week has seen a major breakthrough for new DragonMaster registrations, with issues caused by server overload. The development team quickly resolved these issues and the game is now back to normal.
@ATLANTIS | DM
What’s the main reason for the recent update? and how’s it can affect our Token economy? Any progress about Christmas event bug log-in ? thanks 🙂
Thanks for the question.
May I ask what feature you are referring to when you say recently updated? Please provide more detailed information later in the free question time.
@EUNICE🌌
Good day, please learn to make an announcement, update us everytime there’s a problem on app so we know what’s going on. This suggestion is to ease the anger of some players and to make them understand that y’all are doing the best that you can to save the beloved Dragon Master. 🙂
Thanks for the question!
Yes, we apologize for the late announcement!
We will be honest with the community and players about any updates released to the app, and hope to do a better job with the next release announcement.
@Patatas.
Do you have a plan to add more mini games like dodge the killer?
Thanks for the question!
Yes, we have at least 3~5 more mini-games prepared and they are under development.
All of these mini games have a common feature of supporting mDMT and TOTEM consumption, allowing players to add more fun to the game, and at the same time the system will deduct 5% handling fee as token burning.
@Mhel | Dragon Master
as part of dragon master and for the betterment of this game, if you are planning to do something, can you first have a voting system with those here on Discord and what the majority will follow? Can this be done?
2nd question is why does the game always lag every time the season ends, what is the reason for this?
3rd question is it possible when you update the game or do you have any plans to do it, do it at the start of the season if you start updating when the season is ending it affects us players especially those chasing the leaderboard.
Thanks for asking the question!
1. Yes, we post votes on Discord before we plan to do something, and you can check out what’s in the vote channel. When there is an unexpected situation, we need to deal with it right away. For example, when the server is overloaded causing players to not be able to log in to the game, lagging, etc., we will fix it as soon as possible. Also, when the system is maliciously attacked, we need to take immediate steps to ban the attack. When it comes to these things, solving the problem immediately is the best program. If it’s not unexpected and it’s a planned effort, you can see that we’ll be launching a vote on Discord for community input.
2. At the end of the season, the system will check the player ranking and reward data, which may cause a short delay.S17 will end on January 3, please observe if the delay issue still exists.
3. We will notify the community and players in advance when there are new features to be updated in the game, so please pay attention to the community announcements.
@👿🔩ĐËMÖNĶÏŅĞ🔩👿
Good day devs and magic hat….just want to ask why the game freezes every reset time and we have to wait for 20 to 30mins before we can login…And also why when the end of the season is near so many issues and problems occur like lags…room dissolves and disconnected even though we have a good internet connection…how will you explain this kind of issues in the game..thank you…happy holidays…
Thank you for your question!
Sorry, this was due to server overload caused by the surge of new players, the development team was working on it urgently and it is now back to normal.
@˗ˏˋ烫 ˎˊ | HDC
Happy New Year:
Based on recent frequent problems and historically: some common problems faced by DMs during holidays: It is recommended to develop and retain a holiday maintenance-free version (exclusively used during holidays and unattended situations).
Thanks for the suggestions!
It’s great to be with the community again for the new year, the Christmas development team is on vacation and is enjoying good times with their families. Due to the recent rebound of the crypto market and the rich rewards of the Christmas event, there has been a short-term surge in new players, leading to issues caused by server overload.
At this moment, our team is back to work, trying to solve the problem and get the game back to normal. Thank you all for your trust and understanding!
@bug or bold
why do we have to suffer because of your lack of security?? because of your new policy we are now affected a lot.. most of us now can’t open the application anymore.. the end of the season is near but we can’t play anymore.. we already have wifi why do we still need data, because of that we can’t open anymore.. for now remove this sim card policy of yours until the end of the season and then make a new policy.. my suggestion is to link the mobile number to the account, maximum of 2 accounts per number.. we don’t want to buy data just to open an app.. we don’t want to spend more just for data because we already have wifi..
Thank you for your question!
We apologize for the trouble the new SIM card policy has caused you.
We have noticed that the malicious attackers’ zombie devices all have a common feature: no SIM card. That’s why we’re urgently introducing the new SIM card policy to prevent continued attacks.
Regarding the new SIM card policy, as long as your device has a SIM card installed, you can actually use the wifi network without cellular data. However, some players’ phone models have detection anomalies and must use cellular data to pass security detection. The development team is working hard to solve this problem, and we believe that it will be solved soon, and all players will be able to use the wifi network again by then!
@Edigital
We need this Badly…For fairness, Integrity and Honesty.
Thanks for the suggestion!
We will develop and go live as soon as possible.
@T1•minaa
Why not change the sim policy to IP based restrictions…..some players are using tablets to play (like me) and tablets nowadays are simless…….Same problem. How can we use our device that have no SIM?
Thanks for the question!
Based on ip restriction strategy, it is easy to be cracked and bypassed, and the attack cost is low.
SIM-based restriction strategy, effective against bot devices, high attack cost.
If you use iPad to play games, you are indeed restricted, sorry about that. We are optimizing the wind control strategy and may lift the SIM card restriction in the future.
@g-per21
just make 1 account 1 device if you are worried about players abusing to earn haha.
your new update dev is not good. because It needed a sim. almost all players use wifi.
delete all acounts that inactive 2 or 3 months.
Thanks for the question!
This has nothing to do with the multi-account policy, it’s an attacker using a large number of zombie devices to register new accounts, the common feature of these devices is that they don’t have a SIM card.
We allow all real players and devices to register accounts, and are willing to give and distribute rewards, as long as the attacks and registrations are not malicious and detrimental to the community.
Also, I need to clarify one thing: regarding the SIM card policy, not all players are affected, the actual wifi network is available, and only some mobile devices need to use cellular data. Regarding the community’s feedback on this issue, we are in the process of refining the SIM card policy and may re-lift the SIM card restriction in the future.
@˗ˏˋ烫 ˎˊ | HDC
Based on the various bugs encountered so far, we can consider whether we can use the highest number of trophies in the season to rank.😄
Thanks for the question.
Changing the ranking rules is not a good idea.
@Sad KIRA | DragonMaster
If you guys having updates then please put game under maintenance so no one can enter and before implementing any rules or restrictions announce it to players first so we can be prepared.Question -
1. When TCGVerse Airdrop?
2. Tournament Updates?? It was supposed to be in December and now December is coming to an end.Suggestion —
If you guys having maintenance or any other things so then for entertaining your loyal players who are dedicated to DM you can host different types of events in the meantime like Guess the Dragons,Duck Race,Solve puzzle etc etc so that players can enjoy in the meantime 😉
Thank you for your question!
1. Ok, we will learn from the experience and prioritize synchronizing the cause of the matter and the handling plan to the players.
2. The TCG Verse pre-sale NFT box campaign has ended and we will be airdropping in January.
3. New tournaments will take place after the new year, the first tournament of 2024 will be held in January.
@Liam Маяковский
It’s been 3 days, and the game server is still tr#sh. At least give us compensation.
Can you guys please pause the ongoing season until the server fixes the lag issue?
Thank you for your question!
1. We apologize for the lagging effect caused by the game server and have decided to airdrop a cake prop (20 energy points added) to all community players as compensation.
2. Currently, the server problem has been solved and the game combat has returned to normal.
@Mhel | Dragon Master
when will mDMT farming have dashboard in game? I have a 100k totem so how many mDMT can I farm with it per day?
Thanks for the question!
The in-game Farming dashboard is in development and will be released soon. You hold 100,000 TOTEM in your game, get mDMT once every two hours, and then multiply that by 12 times to get the mDMT reward for a day’s output.
@Mami Chan | NERD
Is there a possibility of introducing an even higher tier or rarity dragon then SSS tier to help make people merge more and work towards even higher goals now that looking at the the staking system a lot are already starting to achieve mostly SSS rosters for that?Also is there any plan to work on the blanked out batching breeding it can be pretty time consuming it would be nice to have a just click all dragons you want to breed and breed at once type function and also on that note a group hatcing system would also be nice these take me a good 30 mins when doing big groups sometimes clicking one at a time and waiting for the gas to approve etc 😩
Thanks for the suggestions
1. About higher quality dragons, we have this idea, the program is in discussion and design:
- Requires SSS quality dragons as materials, probability of successful upgrade, failure may burn SSS quality dragons
- Battle skills get a new stage of upgrade and evolution
- Have higher staking scores
2. Batch breeding and hatching, we are also in the process of designing, we hope to improve players’ time efficiency, thanks for the suggestion.
Please add more battle skills, it would be so much fun
Yes, more combat skills will be considered if higher quality is released
Any event for new year?
There will be, stay tuned for community announcements
Greetings, regarding the rise of DAU, how do we cope with the continuous rise of players? What will the plans be regarding mass adoption of DM players?
We will be upgrading our server system, adopting distributed technology and increasing the bandwidth flow to prepare for the millions of active players.
Sir I am making a community for my Pakistani players and it getting bigger day to day. But they need guidance and help,
But they also dont know about discord they are mostly active on WhatsApp i have make group for them and helping them for their day to day issues making tutorials and videos for them but some of the thing i also dont know so how can you help me ?
If you don’t understand something, ask one of our moderators @MODERATOR on discord or tg. They will be happy to answer your questions. Also thanks for creating groups and tutorials for Pakistani users.
I can make a group in WhatsApp so I can help you with your growing community.
Sure. Contact me anytime.
I have also a suggestion if you make a whatsApp community so we can easily communicate and when they have issues they will tell me i will discuss that with you is this possible cuz they want to play game but they need guidance
Invite our moderators into whatsApp too.
Thank you sir but i am also an earner i dont have my own dragons and i also want giveaways and scholarships for them in that way they will he more engage with the game
We can provide.
When start the game?
The game is now
Since sim is needed to play and log in to the game please kindly do something to some Android users who can’t play the game …..as the game won’t work on PIXEL since the last update occurred in September.
The game bans emulators, please use a real device
My concern is to make the DM available for all Android users.
Real Android devices can play normally
please devz remove the sim card policy for now because even if i have a sim card as long as i dont have a data on my sim i cant open the DM app.. and that is a bug.. it’s been 4 days since i cant open the DM app because of this sim policy..
Next week, we’ll update as soon as possible
why did u do this kind of update when season ends is nearing?? wrong timing.. cant play..
Sorry, we’re not targeting a specific player, but trying to protect as many players as possible to stabilize the game
Finally, a big thank you to everyone for participating, and to @Ethan Brown @ChuckRRR @Daniel | Magic Hat for answering questions! !